Bigpeaks Testimonials

Bigpeaks "Testimonials"

Here at Bigpeaks Ashburton, Devon we really value our customers and aspire to give the very best service! We've won awards for our customer care, we focus on good service and we are an awarded 'investor in people'.

We strive to achieve high standards in sales and customer focus, alongside this we also focus on quality of 'bike servicing' work in our professional workshop. To complete the circle, we carefully select great products to stock in the store. Our customers are very complimentary, here are just a few independent reviews and testimonials from the Google website:

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Testimonials

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Barry Cross
I went to enquire about a bike I had short listed, after a fair bit of research. They were not agents for that bike but Phil spent a lot of time explaining a lot about Electric bikes that I was not aware of. We saw two in particular that I was interested in. We left to think about it and came back the next day to buy one of them. More fool me it had been sold ! Phil put up with my idiosyncrasies and we looked at two more. I was impressed with the Bosch system and bought a KTM. I have done two long rides since and am very happy with Phil's sugestion. There was no buying pressure just lots of helpful advice. I heartely recommend Bigpeakes to those who do not know what they want and those who do also. The coffee is first class as well.
Darren Collins

Went in for a look and was met with a friendly welcome. Very helpful, a fantastic amount of information and advice given with enthusiasm. Came away with an £800 mountain bike and I felt confident it was right for me.

Leon Nikoosimaitak

So happy with these guys. We were touring around the moors and my gear lever went. They fitted me in for a repair within the hour which meant we could carry on our journey. Also, they served delicious coffee and were super friendly and helpful. Couldn't recommend a bike shop more! Thanks

James Boorer

Friendly staff, Extensive Stock, Very helpful!

Tracey Norris
We're really excited to be working with Paul and the team when they act as our bike hub for the 2017 Tour de Force. For some of our riders they are the first human face to face contact with the event and it's critical to show enthusiasm and instill confidence in the event. We know that we're in safe hands with this team. Our riders will also have the chance to get their bikes serviced by Big Peaks both before and after their epic cycling challenge. Perfect!
David Crofts
Worth a visit. I can't speak highly enough about this store and the staff. I have been really impressed by their manner. No up selling just genuine people not interested in ripping you off. Don't believe me? Walk into halfords and ask a few questions and then walk into big peaks and see the difference.. Nothing seems to be too much trouble for them. Nice large car park to try out bikes. Lovely coffee. Lots of stock. If you need an accessory or part they will probably have it. I have bought 4 bikes from them now and have no intention of going anywhere else. Certainly the place to go if you are new to cycling and don't know what you need or want
Nick Morris

Brilliant service, helpful knowledgeable and friendly staff, they spent time making sure that my wife and my new mountain bikes were set up perfectly for us, definitely the place to go where you actually get great customer service and attention to detail. Thanks from two very happy customers.

Pete Collins

Been going to Big Peaks for some years now. I bought a road bike that was recommended to me and have LOVED using it. I also recently bought a pre-loved Rocky Mountain Blizzard from them. It's not just about the Bikes, to coin a phrase, but the ambiance and the welcome I receive when I get there that makes Big Peaks my LBS of choice

Aaron Tornber

Great staff who know what they are on about have helped me out a lot over the past few years. Would recommend them to anyone who is looking at anything bike related

Ged Nicholson

Great follow up service after you have purchased a bike, knowledge friendly team

Sally Smale

Great customer service from this fab bike shop. Thanks so much for taking the time to track down the pink harmony bike for our daughter. Both children are really happy with their new bikes and helmets. We appreciate all your advice, and highly recommend you to our friends and family

Tim Prowse

Awesome shop! When you leave Newton for a 75 mile jaunt over the moors and you cleat snaps in half this is he place to go! Really friendly and helpful service